Shipping Policy

Last updated: 01.02.2026

Overview

This Shipping Policy explains how orders placed with AHCD GLOBAL LLC FZ are processed and delivered. Shipping times and costs may vary depending on destination and selected shipping method.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Destinations

We ship within the United Arab Emirates and to selected international destinations. Availability of international shipping may vary depending on location.

Shipping Rates

Shipping costs are calculated at checkout based on destination, order value, and selected shipping option. Any applicable customs duties or taxes are the responsibility of the customer.

Delivery Timeframes

Estimated delivery times are provided at checkout and are for reference only. Delays may occur due to customs clearance, weather conditions, or other factors beyond our control.

Customs & Duties

International shipments may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are not included in the product price or shipping fee and must be paid by the recipient.

Incorrect or Incomplete Address

Customers are responsible for providing accurate shipping information. We are not responsible for delays or delivery failures caused by incorrect or incomplete addresses.

Lost or Delayed Shipments

If your order is delayed or appears to be lost in transit, please contact us so we can assist with tracking and resolution.

Contact

For any questions regarding shipping, please contact us at info@bornbrass.com.